Shipping
- Free tracked shipping on all orders
- Orders are processed within 1–2 business days
- Delivery time: 5–10 business days
- You'll receive a tracking number by email as soon as your order ships
Right of Withdrawal (EU)
As an EU customer, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason.
To withdraw, email us at glowyourskinstore@gmail.com with your order number within this period. The product must be returned unused, in its original packaging. Return shipping costs are paid by the customer. We refund the purchase amount within 14 days of receiving the returned item.
Damaged or Faulty Items
If your mask arrives damaged or faulty, contact us with your order number and a photo and we'll make it right.